FAQs

We value you as a customer and your order is very important to us.
Our goal is to offer you the best service no matter where you live.

Here are some of our Frequently Asked Questions.
If you have any further questions, please contact us at: support@shopifaster.com

We are always happy to assist.

We accept all major credit cards (VISA, Mastercard, Discover, AMEX), Google Pay, PayPal and Apple Pay Payments.

When purchasing online using your credit card, all of your information is entered into a SSL secure web page. Your information is then SSL-encrypted and sent directly to our credit card provider's network, where your card and transaction is authorized and approved. Your credit card information is not stored on our servers.

Credit card and debit card transactions can be made in USD, CAD, AUD, NZD, DKK Dollars, EUR and GBP. If your debit card or credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer processes the transaction. All Paypal transactions are done in US Dollars. If your debit card or credit card is based in another currency, your order total will be calculated in accordance with the daily exchange rate of the date your card issuer or Paypal processes the transaction.

Since our website and service are based on English, all the information that you type in is required to be English input method, including punctuations. If certain letters of your address contain Non-English letters, you are advised to use the similar English ones instead. For example, you may change letter "ç" to "c".

Please be advised that your shipping address cannot be revised after the order has been processed or shipped. Once an order has been placed, changing the shipping address is not guaranteed. Kindly use your residential address for your shipping address, instead of your vacation address as we do not know how long the destination's customs department will have the package on hold. Once an order has been placed, unfortunately cancellation is not guaranteed as orders are processed and sent for dispatch quickly. Cancelling an order after receiving it will be handled in accordance with our refund policy. Once an order has been placed, updating the order details is not guaranteed as orders are processed and sent for dispatch quickly. Please be advised that your order cannot be updated after it's shipped. We kindly ask that all customers check the details of their order before placing it.

We work with manufacturers and artisans across the world to source amazing products for you. This results from orders being shipped to you from across the world. For your extra peace of mind, we ensure that all orders can be tracked.

You may order as many items as you like on our website.

If you order more than one item, some items may be shipped separately. As such, some items may arrive sooner than others. For your extra peace of mind, you will be able to track all items in your order.

Yes, we currently offer 100% FREE worldwide shipping. You will be able to track all items in your order.

The shipping time is 3–30 business days. If you are located in the the USA, Canada, Australia, New Zealand or Europe, most orders are delivered within 3–10 business days. Please note that shipping during the holiday season can take 5–7 business days more than usual. You can track your order from your shipping confirmation email. Please allow a few days for the tracking details to be updated.
If you haven't received your shipping confirmation email or tracking number please check your spam/junk folder.

For all products on this website, this disclaimer states there is no guarantee of specific results and each person's results may vary. Results may vary based on an individual user and are not guaranteed. The information on our website is neither intended nor implied to be a substitute for professional medical advice.